5 Big Benefits Of Using Two-Way Radios During Emergencies

During emergency situations, like the recent COVID-19 virus that has placed so many people in lockdown, maintaining critical communications is more important than ever. Using Motorola public safety two-way radios not only keeps employees connected with crisp clear audio, but it also keeps them accountable with location tracking capability via Wi-Fi.

In emergency scenarios like a wildfire or urban rescues, two-way radios prove essential due to their ability to deliver clear communication over wide areas. Unlike mobile phones that may can suffer from network congestion and dropped calls under high demand, two-way radios operate on dedicated frequencies, ensuring stable and consistent communication. For instance, during wildfires, radio devices can connect teams across vast, rugged terrains where cell coverage is unreliable. Similarly, in an urban highrise building, two-way radios penetrate structural barriers more effectively than typical cell signals, facilitating crucial, real-time coordination among first responders.

Read on to learn the importance of two way radio communication, and its 5 biggest benefits. 

The Importance Of Two-Way Radio Communication

1. Improved Communication

In times of uncertainty, people are more stressed which can create a panic. It’s easy for email and text messages to be misunderstood or misinterpreted. With commercial two-way radios, like the TLK 100, you can broadcast a message in seconds with the push of a button.

If your business is suffering during the pandemic due to mixed messages or a lack of communication, you are not alone. Combining the broad coverage of a nationwide cellular network with the ease of two-way radio communications, the Motorola TLK 100 or the TLK 100 push to talk will improve communication — keeping teams connected.

2. Protects Your Staff

Protecting your staff in the field and running a smooth operation requires a clear line of communication at all times. With more employees working remotely, you cannot afford to wait for them to check their emails or text. Every second matters in an emergency especially when lives are at stake.

Not all emergencies are medical emergencies. The failure of essential services, including electrical outages and plumbing failures, means teams need to respond quickly. Motorola emergency two way radios allow real-time communications allowing you to get in touch with your team quickly and efficiently.

3. Creates a Nimble Workforce

With so many businesses shutting their doors due to the pandemic, remaining in business is a priority, even if the parts of the team are working from home. This means creating a nimble workforce that can respond to customer needs quickly. Any miscommunication can lead to a crack in operations. Using two-way radio communications means a supervisor or manager working from a home office can communicate effectively with teams working in the field.

emergency two way radios
Paramedics with patient on emergency stretcher ambulance aid woman man

4. Keeps workers connected

Working in isolation can pose a challenge for most people. Employees still need to feel a connection with others. Yes, serious communication is needed to get things done, but having the occasional chat with your team that would usually take place in the break room is a useful way to break the stress of coming to terms with this new reality and maintaining positive company morale. Two-way radio communications keep remote workers connected. Engaged employees are more productive employees.

5. Business Continuity

Not all two-way radios are equal. Choosing the right device for the area you want to cover will keep you in business. High-level interference will significantly decrease the quality of your communications. Large buildings that have older architecture are not built for reliable cell coverage.

With many workers working remotely, a loss of cell phone coverage can bring any business to a standstill. Consider if your company needs emergency services “two-way” radios or emergency “walkie talkies”. Both are capable of sending and receiving radio transmissions.

Comparing Two-Way Radios to Other Communication Technologies

Two-way radios often outperform other communication technology in emergency settings due to both their reliability and functionality. Unlike cell phones and internet-based apps, which depend on network infrastructure that can sometimes fail during power outages or natural disasters, two-way radios use direct radio frequencies, making them operational even when traditional communication systems are down. Moreover, two way radios provide immediate push-to-talk capabilities—which are critical during emergencies where every second counts. This direct communication method eliminates the dialing, ringing, and answering steps, streamlining interactions when quick decisions and actions are necessary.

Industry Standards and Certifications for Two-Way Radios

Two-way radios are subject to industry standards and certifications that ensure their reliability and effectiveness in emergency situations. These standards include the IP (Ingress Protection) ratings, which measure a communication device’s resistance to dust and water, crucial for performance in harsh conditions. Additionally, many two-way radios also comply with military specifications (MIL-STD) for temperature, shock, and vibration resistance. For instance, radios used by firefighters and emergency medical services often meet specific public safety standards, such as APCO P25, which is a protocol for interoperability which ensures that different agencies can communicate seamlessly during joint operations.


  • The Motorola TLK 100 or the TLK 100 push to talk improves communication with greater accuracy.
  • Protecting your staff requires keeping a clear line of communication open at all times especially during emergencies.
  • This changing landscape means businesses need to adapt and respond quickly. 
  • Two-way radio communications create a nimble workforce
  • Staying connected means staying in business by choosing radios that offer safety in portable communication.

Protecting your staff and smoothing operations during this challenging time requires clear lines of communication at all times. Having immediate access to push-to-talk technology such as the Motorola TLK100 long range two way radios means responding to customer needs quickly and efficiently. Contact the professionals at Altech Electronics at (718) 866-3975 or via email [email protected] to schedule your free initial consultation.